User Guide

Getting Started

Getting Started

Forever2U is a mobile-friendly member app for accessing your dashboard, profile, help information, support functions, and app settings.

Step 1: Open Forever2U

Open Forever2U from your browser or installed app shortcut.

Forever2U Login

Note: If you install Forever2U to your phone home screen, it opens like an app.


Step 2: Use the bottom menu

After login, use the bottom menu to move between the main areas:

  • Home shows the dashboard and main member actions.
  • Messages opens Support Tickets, where you can view ticket status, read CS replies, and reply to open tickets.
  • Help opens Contact Us, Social Media, Product Center, User Guide, and Support Ticket menus.
  • Profile shows your profile information and profile update request option.

Bottom Menu


Step 3: Change country and language

From the dashboard, open the country/language selector.

Choose your country and preferred language:

  • MYS for Malaysia
  • SGP for Singapore
  • BRN for Brunei
  • EN for English
  • MY for Malay
  • CN for Simplified Chinese

Country and Language

Note: Forever2U saves your last selected country and language for your next login.


Step 4: Install Forever2U

From the dashboard menu, open Install Forever2U.

Follow the steps shown for your phone:

  • Android users should open Forever2U in Chrome and use Add to Home screen or Install app.
  • iPhone users should open Forever2U in Safari and use Add to Home Screen.

Install Forever2U